Command module

Command Roadmap

Incident command for control rooms and appliance-mounted tablets. Here is what is live and what is next.

MusterHub Module · Add-on Updated July 2026 Web · Tablet · Signs in with MusterHub
Timeline Stages Live today In progress Coming soon · 3-6 months On the horizon · 6-18 months
Stop 01 · Live today
Control Room Foundation
Shipped & active in production
Vision and CAD integration
Incidents, attendance and updates pushed in from Vision, matched idempotently by external reference so a re-push updates the same incident rather than duplicating it
Platform
Live incident dashboard
Active and closed incidents, filterable by station, with a manual creation form for anything raised outside Vision
Admin
One tap from MusterHub, no second login
Command trusts your existing MusterHub sign-in and hands off from the app in one tap; the appliance tablet pairs to its own device and authenticates independently
SafeguardsPlatform
Live incident workspace
Map, attendance, timeline and routing on one incident detail page, refreshing automatically as new updates arrive
Mobilisation
1
Stop 02 · Live today
Live Navigation & Attendance
Shipped & active in production
Turn-by-turn routing on the tablet
A route to the incident computed against the vehicle's own profile, with turn-by-turn instructions and heading-up navigation once a crew is committed
Tablet
Arrival geofence, live location
Crossing the incident's geofence flags arrival automatically, and every appliance's live location is visible on the map without anyone updating a status by hand
TabletMobilisation
Sector-grouped attendance
Every appliance shown under the sector it's working, resource-kind distinguishing appliances, officer vehicles and specialist resources
Mobilisation
2
Stop 03 · Live today
Command Structure & Roles
Shipped July 2026
Sector command hierarchy
Build the command structure as deep as an incident needs: sectors, a command unit, an incident commander, each with a person in charge, shown as a graph on the appliance tablet
Mobilisation
Officer in charge, per appliance
Assign who's in charge of each appliance, resolved to a real employee where one exists or a free-text name otherwise
Admin
Tiered operator roles
Control Room and Command Support cover day-to-day operation; closing or cancelling an incident, restructuring the command tree and granting other operators is reserved for an Incident Commander
SafeguardsAdmin
3
Stop 04 · Live today
Tasks, Messaging & Reporting
Shipped July 2026
Tasks & resource requests
Raise a task or a resource request from the control room or the fireground, assign it to a person or appliance, and track it through acknowledged, completed or declined
Messaging
Two-way threaded messaging
Replies land in the same incident timeline as a lightweight thread, not a separate inbox to check
Messaging
Tabbed incident detail
Overview, Tasks & Requests and Timeline as tabs with live count badges, map and routing always visible above them
AdminTablet
Full incident export
Attendance, tasks and the complete timeline exported to a clean printable report in one click, no separate reporting tool required
Admin
4
Stop 05 · Live today
Photos, Maps & Close-Out
Shipped July 2026
Photos & site documents
Scene photos and site plans attached straight to an incident from the control room or the appliance tablet, visible to everyone working it
Messaging
Map annotation & sharing
Zoom the incident map, capture the view, draw straight onto it to mark a hazard or a rendezvous point, and save it as an attachment everyone can see
TabletMessaging
Incident close summary
A wrap-up view once an incident closes, capturing actions taken, outcome, and an org-configurable close type code, rather than the status simply flipping with nothing to show for it
Admin
5
Stop 06 · Live today
Operational Objectives
Shipped July 2026
Operational objectives
A structured objectives list distinct from the timeline, so "what are we actually trying to achieve" has its own place
Mobilisation
6